RETURNS AND REFUNDS POLICY

Effective Date: July 2025

Welcome to Custom Automotive Masters (“we,” “our,” “us”). By accessing or using our website www.customautomotive.org and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Eligibility for Returns

- Defective or incorrect items may be returned within 7 Days of delivery

- Products must be in new, unused condition with original packaging and tags attached

- Proof of purchase (order confirmation or receipt) is required

- Final sale items, clearance products, custom orders, and gift cards are not eligible for return

2. Return Process

Contact us at custommastersaz@gmail.com to request a Return Authorization (RA) number
Pack the item securely, including all original materials
Ship the item to the address provided in your RA confirmation

3. Return Shipping Costs

- Customers are responsible for return shipping costs

- We recommend using a trackable shipping method - we are not responsible for lost return shipments

4. Refunds

- Once we receive and inspect your return, we will issue a refund to your original payment method within 10 business days

- Shipping charges are non-refundable

5. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

6. Indemnification
You agree to indemnify and hold Custom Automotive Masters harmless from any claims, damages, or expenses resulting from your violation of these terms.

7. Governing Law
These terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated accordingly.

9. Contact Us

If you have any questions about this Shipping and Delivery Policy or our practices, please contact us:

Custom Automotive Masters

Email: custommastersaz@gmail.com

Phone: (480) 250-1458